Privacy Policy

Information We Collect

When you join Spinyoo Casino or make use of our games and services, we gather details that allow us to create and manage your account. This typically includes your name, date of birth, email address, telephone number and residential address. We also collect information connected to your deposits, withdrawals and gaming activity so we can process transactions smoothly and meet our regulatory responsibilities.

In addition to the information you provide directly, our systems automatically record technical details each time you visit. These records can include your IP address, browser type, device operating system, pages viewed and the times and dates of your visits. We use this data to maintain the smooth running of the website, to detect any unusual activity and to understand how players interact with our platform.

Marketing and Preference Data

Where you have given us consent, we may also keep a record of your communication preferences and the marketing messages you have received or chosen to opt out from. This helps us avoid sending unwanted communications and ensures any offers we do present are relevant to your interests.

How We Use Your Information

We use the personal data we collect for several clear purposes. Primarily, it allows us to deliver the gaming services you have requested, including account registration, game access, payment processing and customer support. We also analyse player behaviour to improve our site, develop new features and maintain a safe and enjoyable environment for everyone.

With your permission, we may send you updates about new games, promotions or special offers that we believe will interest you. You can change your marketing preferences at any time by contacting our support team or adjusting your account settings. We never make marketing decisions based solely on automated processing in a way that produces legal or similarly significant effects.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected partners who help us operate the casino. These include payment service providers, identity verification agencies, hosting companies and marketing agencies that work on our behalf. All third parties are required by contract to keep your data secure and to use it only for the specific purposes we instruct.

We may also disclose personal data when we are required to do so by law, for example to licensing authorities, regulators or law enforcement agencies where we have a duty to report suspicious activity or to assist with fraud prevention.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences and improve your overall experience. Some cookies are essential for the website to function properly, while others help us understand which areas of the site are most popular and how we can make navigation easier.

You can manage your cookie preferences through your browser settings at any time. Please be aware that disabling certain cookies may limit your ability to use some of the interactive features on our platform.

Data Security

We take the protection of your personal data seriously and maintain appropriate technical and organisational measures to prevent unauthorised access, accidental loss or unlawful processing. These measures include encryption of sensitive information, secure servers, regular security reviews and strict access controls for our staff.

While no system can guarantee complete security, we work continuously to keep our safeguards up to date and to respond promptly to any potential threats.

Your Rights

You have the right to request a copy of the personal data we hold about you. You may also ask us to correct any inaccurate information, to delete data where we no longer have a lawful reason to keep it, or to restrict how we use your information in certain circumstances.

To exercise any of these rights, simply contact our customer support team. We will respond to your request as quickly as possible and in accordance with applicable timeframes. Please note that we may need to ask for proof of identity before processing certain requests.

Retention of Data

We keep your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. When we no longer need your information, we ensure it is securely deleted or anonymised.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on this page, and we recommend that you review it periodically so you remain aware of how we use your information.

If you have any questions or concerns about how we handle your personal data, please contact our support team who will be happy to assist.